Customer Account Executive

My client is a local Hair/Fashion Brand who are looking to expand their Customer Service team. This is a fantastic opportunity to join a vibrant and forward thinking company. Job Responsibilities: • Answering customer calls to deal with queries, advice on suitable products, check delivery information and general questions. • Write, Update and Maintain FAQs. • Responding to customer messages from eBay, Website, and e-commerce/social Media-channels in a timely manner. • Ability to use product kno…